Privacy Policy

LXG AU PTY LTD (ABN: 25 669 603 874), located in Sydney, Australia, is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the personal information we collect from users of our website.

By using our services, you consent to the collection and use of your personal information in accordance with this Privacy Policy. You represent that you have all necessary authorisations to use our services, including any required to process personal information. We collect and use the information you provide, including data obtained from your use of the services. This information may be used for our internal purposes to develop, tune, enhance, and improve our services, as well as for advertising and marketing consistent with this Privacy Policy.

This Privacy Policy has been drafted in compliance with the Privacy Act 1988 (Cth), the Privacy Amendment (Enhancing Privacy Protection) Act 2012, and the Australian Privacy Principles (collectively referred to as the Privacy Act). This document is a public statement prepared in accordance with Australian Privacy Principle 1, which emphasises the open and transparent management of personal information.

Please read this Privacy Policy carefully to understand how we collect, use, protect, or otherwise handle your personal information. If you do not agree with any part of this Privacy Policy, we cannot provide services to you, and you should discontinue access to our services.

By using our services, you acknowledge, consent, and agree that we may collect, process, and utilize the information you provide to us, and that such information will only be used by us or third parties acting under our direction, pursuant to confidentiality agreements, to develop, enhance, and improve the services.

Although we may attempt to notify you of changes to this Privacy Policy, you are responsible for periodically reviewing any modifications made to it. We may, at our sole discretion, amend or revise this Privacy Policy at any time, and you agree to be bound by such modifications or revisions.

Definitions

  • “Collect” means to gather, acquire, or obtain information by lawful and fair means, in circumstances where the individual is identifiable or identified.
  • “Express Consent Consequences” includes the fact that we will not be accountable under the Privacy Act if you provide consent for the disclosure of your personal information to an overseas recipient, and that recipient handles your personal information in breach of the Privacy Act.
  • “Expressly Informed” means that we have provided you with a clear statement (either verbal or in writing) of the Express Consent Consequences.
  • “Opt Out” means an individual’s expressed request not to receive further marketing communications.
  • “Personal Information” means information that is not considered sensitive, including information or opinions, regardless of whether they are true or recorded in a tangible form, that can identify an individual. This includes, but is not limited to, names, email addresses, phone numbers, passwords, and addresses.
  • “Primary Purpose” refers to the main reason for collecting any personal information.
  • “Reasonable Expectation” denotes what a reasonable individual expects regarding the use or disclosure of their personal information for the relevant purpose.
  • “Secondary Purpose” refers to the use or disclosure of personal information that is not the primary purpose.
  • “Sensitive Information” is defined under section 6(1) of the Privacy Act 1988 (Cth).
  • “Use” means the handling of personal information by LXG AU.

Information We Collect

  • When you register with us, you provide personal information such as your name, email address, and phone number. If you correspond with us via email, we may retain the content of those emails, your email address, and our responses. We also collect general information about your use of our services.
  • By entering your email address and phone number on our website, you may receive marketing materials, including promotional offers, newsletters, and information about new products or services. If you do not wish to receive these communications, please inform us by emailing support@lxgau.com.au or by unsubscribing from our emails.
  • While interacting with other users in forums or interactive areas, please note that your messages may be visible to all users of the website.
  • Information shared through advertisements or interactions on the website is collected by us.

Information Collected Automatically

  • When you use our services, we automatically collect certain information about you, including:
    • Log Information: We log details about your interactions with our website, including browser type and language, access times, pages viewed, IP address, and referring website.
    • Device Information: We may collect information about the device you use to access our services, including hardware model, operating system, unique device identifiers, and mobile network information.
    • Location Information: With your consent, we may track your device’s location to enhance feature functionality and provide location-based services.
    • Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your preferences to improve your experience on our website. Cookies are small data files stored on your device that enable us to customize your experience. You can manage cookie preferences through your browser settings.

Information Shared While Posting on Various Platforms

  • While using our forums, you may share contact information, and messages may be visible to other users. Information from advertisements and other shared materials is collected by us.

Information Shared During Transactions

  • When you engage in transactions with third parties through our website, you may share personal information for transaction completion. We are not liable for any breach of privacy by third parties, and any disputes will be between you and the third party.
  • We do not collect or store credit card, debit card, or banking information. Payments are processed through secure, third-party payment gateways.

How We Use Your Information

  • We utilize the personal information collected to fulfill service requests, enhance service quality, and communicate with you.
  • By providing your email address and/or phone number, you consent to receive related notices, including those required by law. You can manage your communications preferences and opt out of promotional messages at any time.
  • Following termination or deactivation of your services, we may retain your information for archival purposes, but we will not publicly disclose your personal information beyond what is outlined in this Privacy Policy.
  • We reserve the right to remove content if necessary to comply with the law, investigate illegal activities, or protect the rights of LXG AU or its users.

How We Share Your Information

  • We do not sell or rent personal information and will not disclose it contrary to this Privacy Policy unless required by law. We cooperate with law enforcement and third parties to enforce laws.
  • Personal information will not be shared with third parties for their marketing without your consent. We have agreements in place to prevent third parties from sharing your personal information.
  • If you disagree with this Privacy Policy or our Terms of Service, please discontinue use of the services. Continued use signifies acceptance of this Privacy Policy and our Terms of Use.
  • We may disclose any information about you to law enforcement or other authorities if we believe it is necessary to investigate potential illegal activities or protect our rights.

Ensuring Information is Accurate and Up-to-Date

  • We take steps to ensure the information collected is complete, relevant, and up-to-date. We encourage you to notify us of any inaccuracies in your personal information.

How We Protect Your Information

  • We are dedicated to safeguarding your personal data through administrative, physical, and electronic measures. While we strive for security, we cannot guarantee absolute security for information transmitted to us.
  • We may disclose information as required by law or if we believe it necessary to protect safety or address fraud.

Your Choices About Your Information

  • You can manage your preferences regarding communications from us by following unsubscribe instructions or by contacting us at support@lxgau.com.au.
  • You may modify your personal data by visiting our website or contacting us directly. We will honor requests for deletion but may need to retain certain information for regulatory compliance.

Children’s Privacy

  • We do not knowingly collect personal information from children under the age of 18. If we learn that we have collected information from a child under 18, we will delete that information as quickly as possible.

Mergers and Acquisitions

  • In the event of a merger or acquisition, your information may be transferred to the new entity, and any changes to policies will be communicated via email.

Links to Third-Party Websites

  • Our website may include links to third-party sites. We do not endorse or control these websites and recommend reviewing their privacy policies.

Notification Procedures

  • We reserve the right to notify you via email, written notice, or through postings on our site regarding changes to this Privacy Policy.

Do Not Track

  • We currently do not respond to Do Not Track signals. If you have concerns, we encourage you to review our opt-out options.

Opting Out of Information Sharing

  • If you do not wish for us to share your information, please contact us, and we will remove your data promptly. However, we may still share information as required to comply with legal obligations.

Phishing or False Emails

  • Be cautious of unsolicited emails requesting personal data. We will not ask for sensitive information via email.

Changes to Our Privacy Policy

  • We may update this Privacy Policy periodically. Continued use following notification of changes constitutes acknowledgment and acceptance of the revised terms.

Breach of Privacy Policy

  • We reserve the right to terminate accounts or remove content that violates this Privacy Policy. The jurisdiction for any breach or dispute will align with the website’s terms of use.

No Reservations

  • By using our services, you agree to all terms outlined in this Privacy Policy without exceptions.

No Conflict

  • This Privacy Policy is part of your user terms. If conflicts arise, please contact us for clarification.

Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at support@lxgau.com.au.